Championing Ethical Excellence.
As a manifestation of excellence in Governance, RAC successfully obtained ISO 9001:2015 Quality Management System Certification in 2025 — a significant milestone in ensuring all organizational operations meet international standards.
The importance of this certification within RAC’s ESG framework includes:
Transparent & Consistent Service Delivery
Establishing a robust framework to guarantee efficient, high-integrity services that consistently meet stakeholder expectations.
Strong Internal Control Mechanisms
Strengthening standard operating procedures (SOPs) and internal control mechanisms to minimize operational risks and ensure decision-making accuracy.
Continuous Improvement Culture
Embedding systematic complaint management and strict regulatory compliance as fundamental elements of a professional and responsible work culture.
Organizational Sustainability Catalyst
Acting as a key driver in reinforcing best governance practices (Good Governance), thereby supporting RAC’s strategic objectives in a comprehensive and sustainable manner.
The ISO 9001:2015 certification demonstrates that RAC is not only focused on asset development but is also committed to building an organization that is competitive, transparent, and governed to world-class standards — fully aligned with the core principles of ESG.
